FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a trading company or manufacture ?

yes,we are one professional trading company,we mainly offer our trade service for customers.we have very strong relationship with some big and good factories.we help our customers to choose different products ,and we collect and delivery together.we can save a lot of time for customers.in the mean time,we also check and test goods for customers ,we offer one complete trade service.

Do you have a minimum order quantity?

we not request our customers to place order with MOQ,we can combine different products with different qty for customers

Can you supply free samples ?

yes,for some products,some models ,we can offer free samples to customers ,but all the freight charges needs to be paid by customers .once customers place orders ,we will return those freight charge to customers.

What is the average leading time?

For regular orders ,usually we delivery within 35-40 days after receiving the deposit.if in busy season or other reasons which is under control ,the delivery time will be some late ,but all these delay reasons will be explained well in advance to customers

What kinds of payment methods do you accept?

Normally we accept payment terms by 30% T/T in advance ,70% T/T after BL copy.in order to make better business together ,we can also discuss the payment terms after some time cooperation !

What about the warranty time and after service ?

For most products which we provide to customer ,we offer 1 year or more time for warranty. we also will provide customers some free parts which will be used for repair service .at the same time ,we offer customers techinical support online